Fri. Apr 12th, 2024

Major technological breakdown at McDonald&rsquo ;s

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McDonald's Corp, headquartered in Chicago, assured that the problems were not linked to a cybersecurity attack, without giving more details on their cause. (Archive photo)

Associated Press

System outages at McDonald's were being reported around the world Friday, forcing some restaurants to close for hours and leading to complaints from customers on social media, in what the fast food chain called a “technology failure” that is being repaired.

McDonald's Corp, headquartered in Chicago, assured that the problems were not linked to a cybersecurity attack, without giving further details on their cause.

We are aware of a technology outage that has affected our restaurants; The issue is being resolved, the burger giant said in a statement. We thank our customers for their patience and apologize for any inconvenience this may have caused.

Earlier, McDonald's Japan reported on X, formerly Twitter, that operations are temporarily suspended at many of our stores across the country, citing a system failure.

The website Downdetector also reported a spike in issues with the McDonald's app over the past few hours.

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A McDonald's branch in Tokyo, Japan, tells customers with a sign in its main door that the restaurant is closed due to an internal computer system error.

Some McDonald's restaurants were operating normally again after the outage, with customers ordering and getting their meals in Bangkok, Milan and London.

At a Bangkok restaurant, the door was covered with a plywood sign reading technicians updating system and apologizing for the inconvenience, even as customers were able to order and pay again digitally.

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A spokesperson for McDonald's in Denmark announced that the technology glitch had been resolved and restaurants were open.

An employee #x27;a restaurant in Milan reported that the system was offline for a few hours and that a technician helped them get it back up and running.

Media reports that customers in Australia and the United Kingdom had complained about order issues, including an Australian customer who posted a photo on kiosk was not available.

All McDonald's restaurants are connected to a global network and this is what was a problem, Patrik Hjelte, owner of several McDonald's restaurants in central Sweden, near the Norwegian border, told local newspaper Nya Wermlands Tidning.

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