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Experts told what to do if your smartphone does not connect to Wi-Fi

Natasha Kumar By Natasha Kumar Apr12,2024

Experts tell you what to do if your smartphone won't connect to Wi-Fi

What to do if your Wi-Fi works but your phone can't connect to it . Wi-Fi doesn't work on your phone, but works on other devices.

Turn off your phone and router , then turn them back on. It sounds too simple, but restarting both devices can fix glitches that were preventing either from working properly.

Make sure your phone is connected to the correct network. Your phone may have automatically connected to an old network that doesn't have internet access.

Make sure your phone is connected to the same Wi-Fi network that your devices are connected to your home or office.

Turn off Wi-Fi on your phone for a few minutes. This will refresh your connection and may be your solution. When you turn Wi-Fi back on, make sure your phone is connected to the correct Wi-Fi network.

Forget the network and reconnect  to refresh the connection. If Wi-Fi on your phone did not work when you restarted Wi-Fi, try to "forget" network and reconnect as if to a new Wi-Fi network.

If your iOS or Android OS is outdated, you may experience Wi-Fi issues. If an update is available, download and install it.

Natasha Kumar

By Natasha Kumar

Natasha Kumar has been a reporter on the news desk since 2018. Before that she wrote about young adolescence and family dynamics for Styles and was the legal affairs correspondent for the Metro desk. Before joining The Times Hub, Natasha Kumar worked as a staff writer at the Village Voice and a freelancer for Newsday, The Wall Street Journal, GQ and Mirabella. To get in touch, contact me through my 1-800-268-7116

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