WhatsApp: how to prevent account theft when voicemail is hacked

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Infobae brings recommendations to prevent this new scam that steals all WhatsApp data

WhatsApp: how to prevent account theft when voicemail is hacked

WhatsApp scams. (photo: Sites Argentina)

In recent weeks, a large number of WhatsApp users reported a new scam on the messaging platform that can take over the account and access the victim's voice mail. The hackers method is to exploit a security flaw in the account verification process.

Despite the constant security measures that WhatsApp has implemented in recent years to protect privacyand user data, this new way to steal an account requires no suspicious links or fake programs. This Infobae note will explain what it is and how to avoid it.

How they can steal a WhatsApp account through voicemail

Many users have been surprised by these last three weeks when their accounts were hacked without clicking any links or downloading anything. It turns out that scammers have found a security flaw in WhatsApp.

First, hackers try to install an application on the devices using the real phone number of a legitimate user. They use two tactics to do this:

– They usually try this at night when many people's phones are off or unanswered;

– Or while a call to the possible victim with some false excuse so that while one is talking, incoming calls go to voicemail.

WhatsApp: how to prevent account theft when voicemail is hacked

WhatsApp scams. (photo: Brand)

During installation, WhatsApp asks the user to choose a method to receive a unique verification code. This can happen through a text message or a phone call. After choosing the second option, the platform makes an automatic call to the victim with a six-digit code.

Because the victim is talking, sleeping, or the cell phone is off, the automated message is left as voicemail. Keep in mind that almost all cell phone companies allow remote access to voicemailfor all users using the same number and four-digit PIN.

To access voicemail, the scammer just has to call and enter the password, which, if the victim has never changed it, is usually a simple combination like 0000 or 1234. This allows you to listen to the verification code and access the user's WhatsApp.

WhatsApp: How to prevent account theft when voicemail is hacked

WhatsApp voicemail scams. (photo: Posta)

How to prevent a WhatsApp account from being hacked

There are two ways to protect yourself from this type of fraud :

– First, it is very important to change the PIN to use the default incoming voicemail. This can be done in your phone's voicemail settings or by calling your carrier.

– To increase security, it is important to enable two-factor authentication on a WhatsApp account. To do this, in the instant messaging application, go to Settings > Account > Two-Step Verification > Activate.

WhatsApp: How to prevent account theft when voicemail is hacked

WhatsApp two-step verification. (photo: TEC)

How to disable voicemail on a smartphone

– On iPhone

1. Open the Phone app.

2. Click Keyboard.

3. Type #004# and click Call.

4. A message will appear to confirm the deactivation of voicemail.

5. Finish the operation by clicking Close.

WhatsApp: how to prevent account theft when voicemail is hacked

Disable voicemail on an iPhone. (Photo: iPhone/Composition/Jose Arana)

– On Android

1. Open the Phone app that is installed by default.

2. Now type the following MMI code: ##002#.

3. Automatically, voicemail will be deactivated.

4. Otherwise, the following message may appear: “Call forwarding. All for all basic servers. Connection problem or incorrect MMI code”, means that the operator does not have it enabled.

5. To deactivate it, you simply have to contact the operator that provides the telephone services.

WhatsApp: how to prevent account theft when your voicemail is hacked

Voicemail on Android. (photo: Android Chief)

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