What to do if your smartphone “does not catch” the network

Sometimes your smartphone may suddenly lose connection to the network and you will not be able to make a call, send a message or load a page. The “Not registered on the network” error, although not common, has a number of causes, from simple failures to serious failures.

To know exactly what situation you are in, you need to analyze all the most common reasons. 24 Kanal has compiled a list of solutions in case you encounter this unpleasant error.

Turn Airplane Mode on and off

When you get the “Not registered to network” error, the first step you should take is to switch to airplane mode. This simple procedure often solves the problem, as the error is usually caused by a failure on the part of your mobile operator.

Turning on Airplane mode disconnects and then reconnects your phone to the network.

How to do it:

1. Tap the Airplane icon in the quick settings panel.
2. Or go to Settings > Connections and turn on Airplane mode. Wait a minute, then turn it off. Your phone should reconnect to the network soon.

Turn the SIM card slot off and then on again

If toggling Airplane mode doesn't work, try turning the SIM card slot off and on again. Sometimes the problem may be with your phone and not with your carrier, causing it to lose network connection.

To turn the SIM card slot off and on again:

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Go to Settings > “Connection” > “SIM Manager”.

1. Disable the SIM card and confirm by clicking Disable.
2. Wait at least a minute, then turn on the SIM slot again and confirm by clicking “On”.

Reinsert the SIM card

If the problem persists, try reinserting the SIM card. This method is especially useful if the phone started showing the error after a hard drop that could have broken the connection between the SIM card and the reader.

Before inserting the SIM card, clean its contact pads and the SIM slot -phone cards to remove any debris that may have caused the problem.

Reboot your phone

If the previous tips didn't work, reboot your phone. This may resolve any underlying software issues preventing the phone from connecting to the network.

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Try a different SIM card

The problem may be associated with your SIM card, not your phone or network operator. If your SIM card is more than five years old, it may have failed.

Insert another SIM card into your phone and see if it connects to the network. If so, the old SIM card needs to be replaced. Your carrier's advisor will advise you on the best way to do this.

Reset network settings

If the error persists, try resetting your network settings. This will not factory reset your device, but it will restore your cellular and Wi-Fi settings to their defaults.

To reset your network settings:

1. Open Settings and go to General Management > “Reset”.
2. Select “Reset mobile network settings” and confirm your selection by clicking “Reset settings”.

Check , whether there are any interruptions in the work of the mobile operator

The problem may be related to network outages on your carrier. Check social media or your carrier's website for any outage reports. If this happens, you'll need to wait for your carrier to fix the problem.

The above tips can be used in any order, but we recommend that you try them in sequence. If the problem with no network signal persists, it may be due to a hardware defect or malfunction on your phone, and you should take it to an authorized service center for repair or buy a new smartphone.

Take care of backup sources of communication

Developing a backup plan is an important step to protect against mobile network failures. It is important to take care of alternative methods of communication, such as the Internet, specialized applications, SIM cards of other operators, messengers and services for phone calls.

In the event of a power outage, as happened in the winter of 2022, or failures in the operator's network, you should think about completely independent means of communication.

This can be the Internet, which does not depend on the electricity supply, which is easy to connect today. It is also recommended to invest in power banks and portable charging stations capable of powering routers and other key equipment for the Internet.

So, in the end, it is better to stock up on:

• spare SIM cards of other operators,
• pre-installed messengers and communication applications,
• energy-independent optical Internet,
• alternative power sources,
• autonomous Starlink Internet.