While the federal decision to ban non-essential international travel or not is delayed, travel agencies are taking matters into their own hands and stopping sales for a few months.
“It’s a question of integrity, we cannot guarantee anything to customers,” says Valérie Desgagné, of Voyage Vasco Ste-Catherine, in the suburbs of Montreal.
A few days ago, the owner of the agency made the decision to stop selling international travel until May 1. “It is better not to sell than to say anything to customers,” she continues.
Test on arrival, test on return, carriers cutting lines, hoteliers closing, “it was getting very complicated”.
Lots of cancellations
She does not hide that “it is also a way of protecting our profession”, and explains that she practically only managed cancellations.
At least 50,000 flight reservations have reportedly been canceled since Ottawa demanded a negative COVID-19 test that is less than 72 hours old from those who land in Canada.
- Listen to Richard Martineau’s interview with Moscow Côté, president of the Association of Travel Agents of Quebec, on QUB radio:
She inspires others
Mme Desgagné announced his decision to stop everything on Facebook.
“When I saw Valérie’s message, I decided to stop sales until May,” says Éric St-Cyr, of Voyages Vasco Des Eskers, in Abitibi-Témiscamingue.
” That does not make any sense. For a single file, a package in the South, I made three flight changes and two cancellations, ”he explains.
In the Outaouais, France Bérubé also made the decision to stop sales of international travel.
She posted on Facebook a message identical to that of Valérie Desgagné.
“I am not able to give precise information to my clients about the measures on return,” says the owner of Voyage Vasco in Saint-André-Avellin.
“Travel is more of a stress than a pleasure these days,” she says.
Ms. Bérubé will reassess the situation in May. “For the summer of 2021, I am going to force Canadian products,” she says.