Meta Corporation, which owns Facebook and Instagram, has publicly acknowledged excessive censorship on its platforms.
Meta President of Global Affairs Nick Clegg admitted that moderation remains a weak point for the company and the error rate is still very high, The Verge reports.
“We know that the error rate in applying our policies is still too high, which interferes with the freedom of expression we seek to ensure. Too often, harmless content is removed or restricted, and too many people are unfairly punished,” he said he.
The company also regrets its aggressive removal of posts about Covid-19.
“We had very strict rules for removing very large amounts of content during the pandemic. During the pandemic, no one knew how the pandemic would unfold, so it was really wise at the time. But looking back, we feel like we went a little too far,” Clegg said.
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