Sun. Feb 25th, 2024

La the battery of his electric vehicle is dead, he has been waiting for a replacement for 1 year

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Atif Harooni, a Mississauga resident has been driving rental cars for a year while waiting for a replacement battery for his 2017 Nissan Leaf.

Radio-Canada

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Nissan electric vehicle owners Leaf who need to replace their batteries are frustrated with the wait time before they can get back on the road.

Mississauga resident Atif Harooni bought a new Nissan Leaf electric car in 2017 to save money on gas and take advantage of a $14,000 government rebate for electric vehicles.

The car worked well, Mr. Harooni explained in an interview with CBC Toronto.

I really enjoy driving it and it requires very little maintenance, he adds.

But much of his goodwill has since been exhausted.

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Mr Harooni was told his vehicle's battery needed to be replaced after his car broke down on the motorway twice last year: first in late November and then again a week later.

He had to rent a tow truck to transport it to his local dealership in Milton, Ontario each time.

Replacement is covered by the warranty covering 100,000 miles or eight years, whichever comes first. Atif Harooni says he is still waiting. He has no idea when his new battery might arrive.

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Atif Harooni's vehicle has been in the parking lot of the Nissan Canada dealership in Milton, Ontario for a year.

Milton's dealership staff initially told him a replacement battery would be ready within a week. He was then told he would have to wait three months.

A year later, Mr. Harooni still drives a rental car and pays for gas out of pocket while his Nissan Leaf is parked in the dealership's parking lot.

He says he moved from 17th to 15th place in the national queue for replacement batteries, but he still doesn't know when he'll be able to get one.

In a recent email sent to Atif Harooni and seen by CBC Toronto, a Nissan Canada representative writes that the automaker is experiencing shortages in the global supply chain, leading to delays in the production and delivery of vehicle batteries electric vehicles in Canada.

Atif Harooni is not the only Nissan Leaf owner waiting indefinitely for a replacement battery.

Chris Hornibrook, who lives near Sherbrooke, Quebec, says he bought a used 2016 Nissan Leaf four years ago.

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The battery in Chris Hornibrook's Nissan Leaf died in October. He says staff at his local dealership in Magog, Quebec, don't know when a replacement will arrive. When the battery failed in Last October, the dealer told him it would need to be replaced.

[They said] it could take a year, a year and a half, who knows, he said.

We have been working diligently on a compatible replacement battery for the 30 kW/h lithium-ion battery included in the 2017 model year Leaf, which is no longer in production, and we are getting closer to ;a sustainable solution for the Canadian market, assures Nissan Canada spokesperson Douâa Jazouli by email.

Nissan was the first car manufacturer to achieve widespread success with a zero-emission electric vehicle.

The Nissan Leaf was for many years the best-selling electric vehicle in the world , until it was surpassed for the first time in 2020 by Tesla's Model 3, according to Nissan and Tesla's own figures.

Nissan says it has sold 20,327 Leaf vehicles in Canada since its launch in 2011.

Mr. Jazouli says Nissan Canada plans to provide Mr. Harooni with a fuel reimbursement and that the company is looking into possible buyout options at the customer's request.

Atif Harooni's preference is to replace the battery and keep the vehicle, but if that doesn't happen in the next few months, he wants Nissan to buy the vehicle from him .

I really like this car, he said. I don't want it to end up in a landfill, continues Mr. Harooni.

With information fromRyan Patrick JonesofCBC News

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