Access to repair and maintenance information for Tesla’s electric cars is now also unrestricted for independent car dealerships. At the turn of the year, the US manufacturer adjusted its digital platform accordingly. This was preceded by a complaint from the Central Association of the German Motor Vehicle Industry (ZDK) and other market participants to the EU Commission.
The ZDK is not yet satisfied with the current implementation of the access to Tesla’s repair platform: According to the applicable legislation, all vehicle operations must be granted non-discriminatory access to repair and maintenance information as well as to diagnostic and programming software. According to the association, however, Tesla is currently charging a high fee of 125 euros per hour for the use of the diagnostic and programming software. A lower fee of 30 euros per hour is required for maintenance information via a technical portal.
In particular, the fee charged for the diagnostic and programming software violates the discrimination clause anchored in the “Type Approval Regulation (EU) 2018/858” from the point of view of the ZDK: This means that independent vehicle companies are not able to offer their customers a comparable range of services to the authorized Tesla -Operations to enable.
“We will therefore also communicate this problem to the responsible bodies at the European Commission in order to achieve an improvement,” explained ZDK Vice President Wilhelm Hülsdonk.