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21 I5 Telemedicine: over 91% of satisfied customers - The Times Hub

Telemedicine: over 91% of satisfied customers

Telemedicine: over 91% of satisfied customers

No less than 91% of patients who saw their doctor virtually during the pandemic were satisfied, according to the Canadian Medical Association (CMA), which makes companies with their eyes on this emerging market salivate.

• Read also: Mental health care at your fingertips

• Read also: Telemedicine: a doctor on request for $ 15 per month

Since the start of the pandemic, doctors have turned to teleconsultation with secure platforms authorized by the Ministry of Health and Social Services (MSSS), such as Zoom Télésanté, Teams and Reacts, underlines the Collège des médecins du Québec.

“For obvious reasons of confidentiality, the doctor should under no circumstances use communication tools and social networks such as Facebook, Skype, Snapchat or Twitter to provide care and services to a patient”, however, reminds the organization to its members. .

At the same time, private companies that already offered some health care online wanted to expand their service offering to find new clients.

New players

While companies like Dialogue offer a range of healthcare to employers, who then provide it to their employees, others have set up photo and video systems for remote diagnosis.

In the US, giant Doxy.me has more than 700,000 healthcare professionals in 136 countries under its wing. In Quebec, private clinics are courting more and more Quebecers.

Players like Clinique Go have a form on their website to fill out “to be connected to an authorized Quebec doctor in a few minutes”.

Lacroix Medical Clinics, which describes itself as the largest network of private clinics in Quebec, is also promoting its 24/7 telemedicine service.

“If your consultation is video, an email will be sent to you with a web link through which you can connect to the virtual room for your appointment”, we can read on its page.

Bonjour-Santé also has a subscription at $ 5.95 per month to find clinical or teleconsultation consultations within 36 hours.

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