The world of Justice can seem intimidating and many feel lost when browsing legal sites. In order to remedy the situation, the Quebec Legal Information Society (SOQUIJ) launches JuridiQC, an innovative, free and scalable service that is responsive to citizens. The information is gathered online, accessible and popularized.
In order to facilitate access to information, unclog the justice system and better support citizens, the government of Quebec has taken a major turn to modernize the justice system.
In response to this problem, SOQUIJ offers a completely online, user-friendly and empathetic service where citizens can find answers to their legal questions for free, without getting lost in the twists and turns of the law. “User experience is important to us. We no longer wanted citizens to have to knock on several doors to obtain all the lessons they need. This site brings together everything you need to know on the same topic. The user is both informed and guided ”, explains Gilles Lajoie, general manager of SOQUIJ.
The first theme: separations and divorces
JuridiQC is an evolving online tool that will be enhanced until 2023 to meet the needs of Quebecers. Thus, for the moment, there is legal information relating to separations and divorces – a first topic which was not chosen at random since the population was consulted in order to determine the subjects to be addressed.
According to Statistics Canada, in 2016, 52% of people were living in a couple (married or common-law). Of these, several will take different routes in the years to come. This decision will lead to questions, in particular about child custody or the division of property and alimony. Many might feel overwhelmed by this complex situation. By going on juridiqc.gouv.qc.ca, they will be accompanied and guided.
The CEO of SOQUIJ maintains that the next topic dealt with on JuridiQC will concern seniors. Then, consumer protection and housing will be among the priorities. “According to public surveys and various studies, these subjects are at the heart of Quebecers’ concerns,” said Mr. Lajoie.
Human above all
Although it can easily answer questions and accompany citizens, JuridiQC does not claim to replace the services of legal professionals and does not have the power to give legal opinions. Rather, it is an excellent complement to existing resources.
“From experience, we know that many will need more than the information provided, for example to obtain psychological support,” explains Mr. Lajoie. This is why the site contains a directory of resources of professionals in the legal, psychosocial and financial fields. “
There is also a map of geolocated resources to discover the services of businesses, professionals and organizations nearby, free or offered at low cost.
In addition to lawyers, bailiffs and notaries, JuridiQC refers to psychosocial resources such as psychotherapists, guidance counselors or mediators. There are also financial resources such as actuaries or chartered appraisers.
JuridiQC wants to hear from you
Gilles Lajoie maintains that the site is made by and for citizens: “It is possible for visitors to leave comments by clicking the link” I want to give my opinion “” at the bottom of each page. This is important for us, especially because we do not want to forget aspects of a theme. Also, on our social networks, we will survey citizens to better understand the realities and problems experienced. We can therefore adapt the site as needed. ”
This desire to listen is at the heart of the concerns of the SOQUIJ team: “We are proud to make a real difference in people’s lives; to not just give out information and then move on to another project. We really want to help. This is why citizens’ comments are so important, ”he adds.
You just have to go to juridiqc.gouv.qc.ca to notice how pleasant it is to browse online, in a simple and accessible way. “It is also a totally innovative online services site,” concludes Mr. Lajoie.
Natasha Kumar has been a reporter on the news desk since 2018. Before that she wrote about young adolescence and family dynamics for Styles and was the legal affairs correspondent for the Metro desk. Before joining The Times Hub, Natasha Kumar worked as a staff writer at the Village Voice and a freelancer for Newsday, The Wall Street Journal, GQ and Mirabella. To get in touch, contact me through my firstname.lastname@example.org 1-800-268-7116