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Pixel 6 smartphones crash massively after factory reset

Natasha Kumar By Natasha Kumar Jul2,2024

Pixel 6 smartphones crash after factory reset

< strong _ngcontent-serverapp-c79="">Owners of the Pixel 6, Pixel 6 Pro and Pixel 6a smartphones are facing a significant problem. Their devices become “bricked” after attempting a factory reset. This critical bug has been widely reported by users on social media, and Google is currently investigating.

What's the problem

After the reset, the phones won't boot and displays a message that reads: “Failed to boot Android. Your data may be corrupted. You may need to perform a factory reset and delete all user data stored on this device “.

The problem was first reported by the Indian resource Tech-Issues Today on the Pixel Help support forum. Users experiencing this problem report an additional error indicating that the tune2fs file, a Unix command-line tool for tuning file systems, is missing.

Although some users attribute this problem to recent software updates, most of the complaints are related to the factory reset procedure. This fault affects all three models of the Pixel 6 line.

Worryingly that even official Google device recovery tools proved ineffective in solving this problem.

Google's reaction

A Google representative on the support forum acknowledged the existence of the problem and assured that the company is actively investigating and working on a solution.

Pixel 6, Pixel 6 Pro, and Pixel 6a owners are strongly advised not to perform a factory reset until Google provides an official solution. Those who have already encountered this issue are advised to contact Google Support for further assistance.

Natasha Kumar

By Natasha Kumar

Natasha Kumar has been a reporter on the news desk since 2018. Before that she wrote about young adolescence and family dynamics for Styles and was the legal affairs correspondent for the Metro desk. Before joining The Times Hub, Natasha Kumar worked as a staff writer at the Village Voice and a freelancer for Newsday, The Wall Street Journal, GQ and Mirabella. To get in touch, contact me through my 1-800-268-7116

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