The Minister responsible for Seniors Marguerite Blais qualifies “unacceptable” and “indescribable” the acts of mistreatment alleged against the leaders of the Manoir Liverpool in Lévis.
• Read also: The CISSS of Chaudière-Appalaches put on notice by the owners of the Manoir Liverpool
Mme Blais said she was shocked on reading the investigation report made public by the CISSS de Chaudière-Appalaches on Friday morning.
“This is unacceptable. […] Owning an intermediate residence or a private seniors’ residence is not a business like any other. I apologize, but these are extremely vulnerable humans. We must take care of it, ”thunders the minister.
She says she cannot accept the fact that the residents’ basic needs were not being met.
“When I learn that people are not getting enough of their food, that hygiene is not given, that there was no plan of care, that expired medicines were given, for me, it It really is abuse, ”says Marguerite Blais.
The elected representative also expressed concern that the owners of Manoir Liverpool own other residences in the Chaudière-Appalaches region. The Minister requested that an investigation be opened in particular in connection with the Pavillon Bellevue, a private CHSLD under agreement in Lévis.
Archive photo, Didier Debusschère
“I requested an investigation for [m]’make sure everything is running smoothly. We know that the owners want to sell certain residences, but to sell without being sued and that they continue to do their work, I do not find that acceptable, ”explains Marguerite Blais.
As for the possibility that legal proceedings will be undertaken in this specific case or for future cases, verifications are underway on the side of the Ministry of Health.
“I asked the legal services of the ministry to examine how we could have additional leverage to ensure that these crooked owners who turn a blind eye to mistreatment, that we are able to prosecute them and that they be accountable, ”insists Minister Blais.
A change in culture throughout the CISSS and CIUSSS network is also desirable, underlines the minister responsible for seniors.
She deplores that the CISSS of Chaudière-Appalaches has supported the owners of Manoir Liverpool for five years to eliminate certain behaviors and that, despite everything, we have come to a tragedy like the one presented in the report.
“The organizational culture has to change, absolutely. The culture is to support the owners of residences, to give opportunities, to help them put in place the care plans, the good practices, but at a given moment, that must change ”, drops Mme Blais, adding that network managers will also have to be accountable.
Natasha Kumar has been a reporter on the news desk since 2018. Before that she wrote about young adolescence and family dynamics for Styles and was the legal affairs correspondent for the Metro desk. Before joining The Times Hub, Natasha Kumar worked as a staff writer at the Village Voice and a freelancer for Newsday, The Wall Street Journal, GQ and Mirabella. To get in touch, contact me through my email@example.com 1-800-268-7116