The pandemic has enabled Quebecers to realize the importance of having technologies available to communicate with loved ones from home, especially during periods of confinement or curfew.
The NETendances survey entitled “Seniors connected to Quebec” shows that 95% of Quebecers aged 65 and over believe that technologies help improve their quality of life at home, according to the results released Wednesday.
In addition, 81% of those polled believe that technology can break isolation. We can think of video conversations or the internet in general.
We learn from this survey published by the Academy of Digital Transformation (ATN) that 44% of people 65 and over use the internet and technologies to take care of their health, an increase of 13% compared to 2019.
Thus, 26% of the elderly made an appointment in 2020 with a health professional via the internet, or 8% more than 12 months ago. In addition, 21% of them filled a prescription or refilled prescription drugs online or through their pharmacy’s mobile app. This is a 10% jump from 2019.
Eighteen percent of seniors have also used connected objects or digital tools to monitor their health, up 5% in one year.
Email is still the preferred means of staying in touch with family and friends for 66% of seniors in Quebec. This is a 10% increase in one year.
“Our survey also reveals an upward trend in internet video calls or videoconferences, which have gone from 23% to 36%, as well as messaging integrated into social networks which has grown from 31% to 37%” , said in a statement Claire Bourget, who is director of business intelligence and marketing research at ATN.
We have also learned that nearly three out of four seniors (74%) surf the Internet at least once a day, or 12% more than in 2019. They do so on a computer (44%) or on a tablet. electronic (24%), going online mainly to check the news (54%), watch videos (44%) or spend time on social networks (38%).
When it comes to shopping online, 39% of people aged 65 and over made at least one transaction online in March 2020, which is a 12% increase in one year.