French consumers versus Nintendo

French consumers versus Nintendo

French consumers versus Nintendo

The French consumer association UFC-Que Choisir has filed a lawsuit against Nintendo seeking compensation for non-pecuniary damage. The investigation is being carried out by the Nanterra prosecutor's office, which has collected more than 5,000 client testimonies in the last 48 hours alone.

The involved specialists from UFC-Que Choisir write that a few months ago the Japanese company made changes to the design of its controllers, but they did not solve the problem that caused the failures. The experts identified two possible causes: “premature PCB wear” and “excessive debris accumulating in the Joy-Con.”

In the US, last year's class action lawsuit, in which Nintendo is accused of knowingly selling faulty Nintendo Switch controllers, has been brought to arbitration. The results of the negotiations must be returned to the court by December 31, 2020.

In March, the Washington District Court refused to reject a class action lawsuit over faulty Nintendo Switch console controllers. It was filed by 18 people who reported “backlash” in the Joy-Con controllers, which they said recorded movements even when no one was using the console. Repairing the Joy-Con did not solve the problem either. Nintendo asked the court to dismiss the claim, but it was denied.

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