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Federal Resettlement Service: Personal data of civil servants compromised

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The personal information of federal public servants who received relocation services was compromised. (Archive photo)


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The personal information of federal employees who have used relocation services over the past two decades has been compromised following a cyberattack. Canada's Privacy Commissioner announced Thursday that he will investigate.

According to the Treasury Board of Canada Secretariat (TBS) office, the breach could affect current and former Government of Canada employees who have obtained relocation services as part of their duties since 1999. This also includes members of the Canadian Armed Forces and the Royal Canadian Mounted Police (RCMP).

At present, given the large volume of data evaluated, we cannot yet identify those affected; however, preliminary information indicates that the breached information could belong to anyone who has used relocation services since 1999, TBS said in a statement issued on November 17.

The purpose of relocation is to relocate an employee efficiently and at the most reasonable cost to the public, as well as in a manner that causes the least negative consequences possible for the employee and his or her family, and the activities of the ministry.

Source : Government of Canada

TBS specifies that compromised data could include personal and financial information.

The cyberattack targeted the IT infrastructures of Brookfield Global Rehousing Services (BGRS) and Sirva Canada LP, two firms with which the Government of Canada has entered into contracts to provide relocation services to employees.

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The people potentially targeted are employees and former employees of the Government of Canada, including members of the RCMP and the Canadian Armed Forces, who have used the federal resettlement program since 1999. (Archive photo)

In its press release, the SCT says it has adopted a proactive and preventative approach to support and protect people who may have been affected by this breach.

< p class="StyledBodyHtmlParagraph-sc-48221190-4 hnvfyV">Services such as credit monitoring or reissuance of valid passports that may have been compromised will be provided to current and former members of the Public Service, RCMP and Canadian Armed Forces who have moved with BGRS or SIRVA Canada during the last 24 years, specifies the TBS.

By press release on Thursday, the Privacy Commissioner of Canada announced that he will investigate to get to the bottom of this matter.

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Privacy Commissioner of Canada, Philippe Dufresne (Archive photo)

Given the extent of the personal information compromised, which could be of a sensitive nature, I have decided that this breach must be investigated to understand why it occurred and to see what will need to be done to remedy the breach. situation and to prevent such a situation from recurring, declared Commissioner Philippe Dufresne.

The Treasury Board of Canada Secretariat suggests to people whose personal information may have been compromised to take precautionary measures.

In particular, it is recommended to update login credentials which may be similar to those used with BGRS or SIRVA Canada. It is also recommended to enable multi-factor authentication on accounts used for online transactions and to report any suspicious activity on financial accounts.

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