Those who like to argue quite often lose their temper and lose control, trying to push their opponent's word, leading him to emotions and negative reactions. According to psychologists, there are a number of expressions, phrases and words that only contribute to the aggravation of conflict situations. Svetlana Peshenkova, an expert in the field of human behavior, listed several of them.
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According to the expert, this category includes a large number of manipulations through which the parties to the dispute are trying to suppress each other's will. However, Peshenkova emphasizes, such expressions only complicate the emotional background of the dialogue, which is beneficial to the speaker. At the same time, the listener begins to feel uncomfortable and may even feel a sense of guilt, simply not understanding what the reason is.
“How to understand that passive aggression is used against a person? You hear a phrase after which you begin to experience noticeable internal discomfort with dissatisfaction, ”the expert says. These phrases also include those aimed at manipulating feelings such as pity or conscience. “Ivan had a better report, but thank you too,” Peshenkova gave an example.
The experienced specialist emphasizes that these phrases also include all sorts of accusations and demands: “you must”, “you must” and others. At the same time, the expert recommends to stop pointing to “you”, and go to solving the problem through yourself. To do this, according to her, you can use softening expressions “it seems to me”, “let's try” and others.