According to a study by Accenture, the next decade may see a radical transformation in the use of digital technologies, driven by the rapid development of artificial intelligence. By 2030, AI agents will be the primary users of applications in enterprises, and by 2032, ordinary consumers will interact with AI agents more often than with applications, ZDNet reports.
This transformation, the report authors call the «great binary explosion», occurred at the moment when fundamental AI models broke the’natural language barrier. According to Accenture CTO Karthik Narain, this event has triggered changes in technological systems and in the way people design and use them.
Narain emphasizes that new developments «expand the boundaries of software, multiply the digital potential of companies and create the basis for cognitive digital systems that deeply integrate artificial intelligence into the structure of enterprises».
The report also highlights three key areas that will determine technological development in the coming years — these are agent-based systems, the digital core and generative user interfaces. These areas will be deployed on the basis of flexible and modular building blocks, which will allow companies to create easily scalable and intelligent digital components.
Thus, Accenture research indicates that in the coming years, the main role in the use of digital technologies will not be played by people, but by autonomous agents controlled by AI.